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frequently asked questions

How can I enjoy the Preferential Price in the ICO?

ARH Token is offered in 02 phases: Pre-sale and Crowd-sale. In each phase, there are 02 price levels for the investors to choose as follows:

  • Pre-Sale:

List price: 1 ARH= $0.035

Preferential Price: 1 ARH= $0.025

  • Crowd- Sale

List price: 1 ARH= $0.055

Preferential Price:1 ARH= $0.045

You can enjoy the preferential price if you accept to have your purchased tokens locked in the smart contracts for 06 months.


Why is my KYC status not verified?

It might take up to 24 hours for KYC verification. If your KYC status is not verified after 24 hours of submitting, it might be due to one of the following reasons:

The submitted information is incorrect.

The system is overloaded, thus failing to deliver timely response.

For further questions, please send us a ticket for better support.


How to purchase ARH token?

S1: Visit the website Arhunter.io and sign up

S2: After successful registration, sign in and click on Buytoken.

S3: You will be offered with 02 options:

  • Purchase tokens at the List Price

  • Purchase tokens at the Preferential Price

S4: Click on Update.

A QR code will show up on the screen. Please use mobile app to send money to the system.


How to resolve Google Authenticator (2FA) “binding failed” issue?

  • - Make sure the “Google Authenticator” app is installed on your Mobile phone.

  • - Make sure the time (clock) on your mobile phone (the one running the Google Authenticator app) and the computer (from which you are logging into Arhunter website) is synchronized.

  • - Go to the website arhunter.io and enter the right login password and 2FA code.

Why does it keep saying my login credentials are incorrect?

Please make sure that you have entered the correct username and password with proper lower/ upper cases and special characters (if any). In case you are sure that there is nothing wrong with your login credentials, please send us a ticket with your registered email address.